Singer Direct are completely dedicated to your total satisfaction. If you have any suggestions or comments please email email@example.com Our Contact details:
registered office is
company registration number is
Making A Purchase
Shopping online is really easy. Just browse our Catalogue, and click on the ’add to basket’ button by the item you wish to buy. When you’ve selected everything you need click on ’checkout’ and follow the links which take you through the checkout and our secure online payment process.
Shipping And Handling
Orders over £25.00 are shipped to mainland UK addresses FREE of charge. Smaller orders below £25.00 will carry a shipping charge of just £5.00.
We process orders very quickly. Providing the items ordered are in stock, we will normally dispatch on the same day. Sewing machines, Overlockers and other large items are sent out via Parcel force for next working day delivery. Smaller items are sent out via royal mail and delivery will normally take up to 2 working days. This delivery schedule applies to orders downloaded during weekdays before 2pm. Orders placed after 2pm on Fridays or during the weekend will normally be dispatched on the following Monday (excluding Bank Holidays) We will endevour to ship your your order within this schedule, we will not be held responsible for delays and resulting consequences thereof, caused by any third party. We choose our carriers carefully, and they work hard to make sure your order arrives safely and in good time. Although rare, delays in delivery are sometimes unavoidable owing to problems outside their control such as: heavy traffic congestion, bad weather or an unexpectedly high volume of parcels.
f your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Prices shown in our online catalogue include VAT (sales tax) except books which are zero rated.
Credit Card Security
We use the most up-to-date and secure system available. Our secure payment gateway means that credit / debit card details cannot be viewed over the web. This system communicates between our bank and the customer’s bank or card provider, and because none of the card details are stored or downloaded, this information cannot be accessed and later used for fraud.
FREE parts & labour for up to 15 years depending on make and model of machine purchased. Includes collect / return cover for mainland UK addresses
7 day money back guarantee.
The Waste Electrical and Electronic Equipment (WEEE) Directive is now UK law. The legislation aims to make producers pay for the collection, treatment and recovery of waste electrical equipment. The regulations also mean that suppliers of equipment like high street shops and internet retailers must allow consumers to return their waste equipment free of charge.
The amount of WEEE we throw away is increasing by around 5% each year, making it the fastest growing waste stream in the UK.
Much of the UK’s WEEE ends up in landfill, where the lead and other toxins it contains can cause soil and water contamination. This can have a harmful effect on natural habitat, wildlife and also human health.
Many electrical items that we throw away can be repaired or recycled. Recycling items helps to save our natural finite resources and also reduces the environmental and health risks associated with sending electrical goods to landfill.
Distributors of new Electric and Electronic Equipment (EEE) have a part to play in reducing the amount of WEEE going into landfill sites.
(Insert Your Store Name Here) is obliged under these regulations to offer our customers free take-back of their WEEE on a like-for-like basis when they buy a new Electrical or Electronic product from us.
For example, if a customer bought a new toaster (insert an example of an EEE product that you sell) from us we would accept their old toaster (insert equivalent item) and prevent it going into a landfill site by disposing of it safely. Customers must return their WEEE item to us within 28 days of purchasing their new item.
Under the WEEE Regulations, all new electrical goods should now be marked with the crossed-out wheeled bin symbol shown below:
Goods are marked with this symbol to show that they were produced after 13th August 2005, and should be disposed of separately from normal household waste so that they can be recycled.
Cooper Sewing Machines Ltd are obliged under these regulations to offer our customers free take-back of their WEEE on a like-for-like basis when you buy from us a new Electrical or Electronic product.
For example, if a customer bought a new EEE item from us we would accept their old WEEE item and prevent it going into a landfill site by disposing of it safely. Customers must return their WEEE item to us within 28 days of purchasing their new item.
EASY PAY HAS TO BE DONE ON THE PHONE AND NO DISCOUNTS CAN BE SUPPLIED WITH THE EASY PAY